Human Factor Training Course

Identify and deal with workplace complacency and mindset risk

Outcomes of Human Factor Training

About the Human Factor Training Course

Participants in the Limbic Safety™ and Human Factor Training program will participate in a highly practical and engaging program to help them understand human factors, Limbic Safety™ and how to create high performance and reduce the likelihood of human error. 

They will learn to recognise the precursors of at-risk behaviour and incidents and how to reduce the likelihood of human error. 

What's Covered in the Human Factor Training Course

Human Factor Training Delivery Format

Programs are tailored to your requirements from a half-day introduction program to a 24-week integrated process designed to fully embed language, concepts and tools.

Human Factor Training - Background

Human Factors contribute to a significant number of safety incidents. It is one of the biggest challenges in safety. Understanding what drives human behaviour, decision making and complacency is key to improvement. 

Experience combined with an absence of incidents can lead to shortcuts, deviating from the set standard. Workplace complacency can lead to ‘procedural creep’ – this is a major cause of workplace incidents.

The problem is that workers do not realise they are complacent until a near miss or close call. A near miss can be a catalyst to develop workers to recognise and interrupt complacency and to develop leaders to be aware of how their behaviour may unconsciously re-enforce a culture of complacency and shortcuts.

But there is a larger issue to explore. The underlying cause is an issue we call ‘Limbic Safety™. Limbic Safety™ is about how human factors such as fatigue, irritation, distraction and pressure can influence our capacity to be focused, alert and think logically.

Risk management often underestimates those human factors that compromise safety.

Why use Jonah Group for Human Factors Course

Jonah Group’s experts know Limbic Safety™ and Human Factors. Not just because they have studied it – but because they have lived it.

In 1999, founders Nada and Robert Wentzel were involved in a horrific accident that left them burned and scarred. The accident led to a life-long inquiry to discover why smart people are capable of such mistakes.

Today, they share that knowledge with leaders from the boardroom to the front line, driving real change in people’s attitudes, behaviour and mindset – and ensuring safety and well-being. In a world where more than 2 million die every year from work-related accidents and disease, safety is Jonah Group’s mission.

Whether mental health or physical safety, Jonah Group’s experts teach people the science of risk and help leaders build sustainable safety cultures.


Jonah Group. Saving Lives. Protecting business.


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Human Factor Training - FAQs

“Limbic Safety™” refers to a concept related to emotional well-being and a sense of safety and security. It is based on the understanding that the limbic system, a region of the brain responsible for processing emotions and generating feelings of fear and anxiety, plays a significant role in how individuals perceive safety.


The limbic system is involved in assessing threats and triggering the body’s stress response, known as the fight-or-flight response. When people feel emotionally safe, the limbic system remains calm, allowing them to experience a sense of security and well-being. On the other hand, if there is a perceived threat or a lack of safety, the limbic system can become activated, leading to feelings of fear, anxiety, and stress.


In the context of physical and psychological safety, Limbic Safety™ refers to creating an environment where individuals feel emotionally secure and protected and feel safe to speak up without fear or judgement. This can be achieved through various means, such as open and honest communication, trust-building, empathy, and providing a supportive and non-judgmental space. When people feel emotionally safe they are more likely to be vulnerable, admit mistakes, ask questions, take interpersonal risks and interrupt at-risk behaviour, be respectful and value differences.

Human factor training focuses on understanding and addressing the human elements that contribute to workplace incidents, such as complacency, fatigue, and distraction. These training programs aim to improve safety and reduce human error by teaching participants to recognise and respond to at-risk behaviours and conditions.

The program will typically cover topics like the psychology of human behaviour, complacency, recognising precursors to human error, understanding the impact of Limbic Risk™, and acquiring skills to interrupt at-risk behaviour and mindset. Practical tools and strategies are also provided to help embed these concepts in your workplace.

Yes, there are various human factors training courses available, ranging from half-day introductory programs to more comprehensive three-month processes. These courses can be tailored to your specific workplace requirements and aligned with your current safety processes

Yes, we offer Limbic Safety™ and human factors training online, allowing you to participate virtually from your home or office. Online courses often include a mix of live sessions, pre-recorded content, and interactive exercises to ensure a comprehensive learning experience.

Limbic Safety™ and Human factors training aims to understand what drives human behaviour, decision and human error.  By improving employees’ understanding of these factors and equipping them with strategies to proactively avoid incidents, organisations can significantly enhance workplace safety and reduce the potential for accidents.

Limbic Safety™ and Human factor training specifically focuses on understanding and addressing the human factors that contribute to workplace incidents. While other safety training programs may cover general safety practices and procedures, human factors training delves deeper into the psychological and behavioural aspects that can compromise safety, helping participants recognise and mitigate these risks.