Limbic Safety™ and Human Factor Training

Identify and deal with workplace complacency and mindset risk

Outcomes of Human Factor Training

About the Human Factor Training Course

Participants in the Limbic Safety™ and Human Factor Training program will participate in a highly practical and engaging program to help them understand human factors, Limbic Safety™ and how to create high performance and reduce the likelihood of human error. 

They will learn to recognise the precursors of at-risk behaviour and incidents and how to reduce the likelihood of human error. 

We align this program with other Jonah Group offerings, such as Human and Organisational Performance (HOP) Safety Training and Resilience Training, to create a holistic approach to workplace health and safety.

What's Covered in the Human Factor Training Course

Human Factor Training Delivery Format

Programs are tailored to your requirements from a half-day introduction program to a 24-week integrated process designed to fully embed language, concepts and tools.

Human Factor Training - Background

Human Factors contribute to a significant number of safety incidents. Today, it remains one of the biggest challenges in workplace safety. Understanding what drives human behaviour, decision making and complacency is key to improving error management, safety culture and performance. 

A downside of experience, especially when incidents haven’t occurred in a long time, is the tendency to become comfortable, skipping steps and taking shortcuts that deviate from standard procedures. This is workplace complacency, where shortcuts gradually become normalised, leading to ‘procedural creep’. These changes are often unintentional, cumulative and invisible. Left unchecked, procedural creep becomes a major cause of workplace incidents.

The problem is that workers do not recognise complacency until a near miss or close call. A near miss can be a catalyst to help workers identify and interrupt complacent behaviour. As well as being a wake-up-call for leaders who realise their actions may unintentionally reinforce a culture of shortcuts and complacency.

However, there is a larger issue to explore. The underlying cause is an issue we call ‘Limbic Safety™. Limbic Safety™ is about how human factors, such as fatigue, irritation, distraction and pressure, can influence our capacity to be focused, alert and think logically.

Traditional risk management often underestimates these human factors, even though they significantly compromise safety outcomes.

Why use Jonah Group for Human Factors Course

Jonah Group’s experts know Limbic Safety™ and Human Factors. Not just because they have studied it – but because they have lived it.

In 1999, founders Nada and Robert Wentzel were involved in a horrific accident that left them burned and scarred. The accident led to a life-long inquiry to discover why smart people are capable of such mistakes.

Today, they share that knowledge with leaders from the boardroom to the front line, driving real change in people’s attitudes, behaviour and mindset – and ensuring safety and well-being. In a world where more than 2 million die every year from work-related accidents and disease, safety is Jonah Group’s mission.

Whether mental health or physical safety, Jonah Group’s experts teach people the science of risk and help leaders build sustainable behavioural safety cultures.

 

Jonah Group. Saving Lives. Protecting business.

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Human Factor Training - FAQs

“Limbic Safety™” refers to a concept related to emotional well-being and a sense of safety and security. It is based on the understanding that the limbic system, a region of the brain responsible for processing emotions and generating feelings of fear and anxiety, plays a significant role in how individuals perceive safety.

The limbic system is involved in assessing threats and triggering the body’s stress response, known as the fight-or-flight response. When people feel emotionally safe, the limbic system remains calm, allowing them to experience a sense of security and well-being. On the other hand, if there is a perceived threat or a lack of safety, the limbic system can become activated, leading to feelings of fear, anxiety, and stress.

In the context of physical and psychological safety, Limbic Safety™ refers to creating an environment where individuals feel emotionally secure and protected and feel safe to speak up without fear or judgement. This can be achieved through various means, such as open and honest communication, trust-building, empathy, and providing a supportive and non-judgmental space. When people feel emotionally safe they are more likely to be vulnerable, admit mistakes, ask questions, take interpersonal risks and interrupt at-risk behaviour, be respectful and value differences.

Human factor training focuses on understanding and addressing the human elements that contribute to workplace incidents, such as complacency, fatigue, and distraction. These training programs aim to improve behavioural safety and reduce human error by teaching participants to recognise and respond to at-risk behaviours and conditions. Learning to improve workload management, fatigue management, situational awareness -and addressing physical and psychological needs before they become risks- among others, are important for building sustainable safety systems and cultures.

The Human Factors Course will typically cover topics like the psychology of human behaviour, complacency, recognising precursors to human error, understanding the impact of Limbic Risk™, and acquiring skills to interrupt at-risk behaviour and mindset. Practical tools and strategies are also provided to help embed these concepts in your workplace.

Yes, there are various human factors training courses available, ranging from half-day introductory programs to more comprehensive three-month processes. These human factors courses can be tailored to your specific workplace requirements and aligned with your current organisation safety processes

Yes, we offer Limbic Safety™ and human factors training online, allowing you to participate virtually from your home or office. Online human factors training courses often include a mix of live sessions, pre-recorded content, and interactive exercises to ensure a comprehensive learning experience.

Limbic Safety™ and Human factors training courses aim to understand what drives human behaviour, decision and human error.  By improving employees’ understanding of these factors and equipping them with strategies to proactively avoid incidents, organisations can significantly enhance workplace safety and reduce the potential for accidents.

Limbic Safety™ and Human factor training specifically focuses on understanding and addressing the human factors that contribute to workplace incidents. While other safety training programs may cover general safety practices and procedures, human factors training delves deeper into the psychological and behavioural aspects that can compromise safety, helping participants recognise and mitigate these risks.

Understanding how human behaviour influences safety is essential for building a high-performing, resilient workplace. Below are key benefits of completing a human factors training programme:

 

Human Factors Training Improves Understanding of Human Behaviour in Safety

Participants in the human factors training programme develop a deeper understanding of how psychological and physiological states such as fatigue, stress, distraction, and pressure affect decision-making and risk perception. By recognising how these human factors influence behaviour, teams can build more reliable, consistent safety habits. This awareness is fundamental to the success of any human factors in safety course, where improving everyday judgement plays a critical role in reducing risk.

 

Human Factor Training for Recognising and Interrupting Complacency

One of the key outcomes of human factors safety training is learning to identify the early signs of complacency. These often include taking shortcuts, bypassing procedures, or becoming overly comfortable in routine tasks. The human factor training equips individuals with practical strategies to safely interrupt these behaviours and re-establish safe work practices. Addressing complacency early helps prevent procedural drift from becoming embedded in the culture.

 

Human Factors Course Strengthens Psychological and Physical Safety Awareness

The concept of Limbic Safety™, introduced through the human factors in safety training, emphasises the critical link between psychological safety and physical risk. Participants learn how to foster environments where individuals feel secure enough to express concerns, admit uncertainty, and report near misses. This shift enhances overall wellbeing and performance, positioning human factors training courses as essential tools in modern safety leadership.

 

Limbic Safety™ Training Provides Practical Tools to Influence Behaviour

A core component of the human factors course is its focus on behavioural influence. Attendees receive practical tools and conversational frameworks that can be applied directly in the field to guide, support, and shift at-risk behaviours. These tools are grounded in both psychological principles and frontline experience, making them highly effective additions to existing safety systems and practices.

 

Human Factor Training Enhances Early Detection of At-Risk Conditions

Through the human factors in safety course, teams learn to identify weak signals, which are subtle indicators of rising risk or declining attention that often precede incidents. This proactive skillset allows organisations to respond early and prevent escalation. By embedding these capabilities into daily operations, human factor training helps shift safety culture from reactive to preventive.

 

Human Factors Training Develops Leadership Capability in Safety

Effective safety leadership starts with self-awareness. Through the human factors training, leaders explore how their behaviours set the tone for team performance and influence risk norms. With coaching support and practical reflection activities, the course helps leaders recognise how they may unintentionally reinforce unsafe habits or mindsets. This insight enables a more deliberate, accountable leadership style aligned with high-performance safety culture.

 

Human Factors Safety Training Reduces Human Error and Improves Performance

Ultimately, the aim of human factors safety training is to reduce preventable errors by addressing their root causes. By improving focus, decision-making, and communication, teams become more resilient and effective in dynamic work environments. The outcomes of the human factors course include fewer incidents, stronger compliance, and improved operational performance, all underpinned by a healthier, more engaged workforce.