Combat Complacency and Limbic Risk™

Identify and deal with workplace complacency and mindset risk


About the program

Participants in the Combat Complacency and Limbic Riskprogram will participate in a highly practical and engaging program to help them understand where Complacency and Limbic Risk™ exists in their workplace.

They will learn to recognise the precursors of at-risk behaviour and incidents and how to pro-actively avoid these.

What's covered

Delivery format

Programs are tailored to your requirements from a half-day introduction program to a three-month process


Complacency is one of the biggest challenges in safety. When employees become accustomed to doing things a certain way, they can become oblivious to hazards.

Experience combined with an absence of incidents can lead to shortcuts, deviating from the set standard. Workplace complacency can lead to ‘procedural creep’ – this is a major cause of workplace incidents.

The problem is that workers do not realise they are complacent until a near miss or close call. A near miss can be catalyst to develop workers to recognise and interrupt complacency and to develop leaders to be aware of how their behaviour may unconsciously re-enforce a culture of complacency and shortcuts.

But there is a larger issue to explore. The underlying cause is an issue we call ‘Limbic Risk™’. Limbic Risk™ is about how human factors such as fatigue, irritation, distraction and pressure can influence our capacity to be focused, alert and think logically.

Risk management often underestimates those human factors that compromise safety.

Why use Jonah Group

Jonah Group’s experts know Limbic Risk™. Not just because they have studied it – but because they have lived it.

In 1999, founders Nada and Robert Wentzel were involved in an horrific accident which left them burned and scarred. The accident led to a life-long inquiry to discover why smart people are capable of such mistakes.

Today, they share that knowledge with leaders from the board room to the front line, driving real change in people’s attitudes, behaviour and mindset – and ensuring safety and wellbeing. In a world where more than 2 million die every year from work related accidents and disease, safety is Jonah Group’s mission.

Whether mental health or physical safety, Jonah Group’s experts teach people the science of risk and help leaders build sustainable cultures of safety.

Jonah Group. Saving Lives. Protecting business.


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